Refund policy

30-Day Money-Back Guarantee. If you're not satisfied with your order, contact us at ikennaswork@gmail.com within 30 days of delivery for a full refund or replacement. For hygiene reasons, skincare products must be unused and unopened unless defective or damaged on arrival. Refunds are processed within 5-7 business days to your original payment method after approval. To start a return, email us with your order number and reason - we answer every message within 24 hours. Return shipping for defective or incorrect items is on us; for change-of-mind returns, the customer covers return shipping.